In May 1999, I was taking a vacation in the Cayman Islands soaking up the sun and listening to the waves lapping at the seashore, the queen palm leaves swishing with the wind, and the seagulls singing; all in a peaceful and rhythmic performance under an invisible conductor when I came up with the name, EyeLand Vision for my optometry practice. I wanted a practice where my patients would immediately feel peaceful, calm and intuitively know that they were in good hands and could trust us with the care of their eyes compared to the chaotic mall and big box stores where one is only seen as a transaction to be completed and forgotten.
It goes without saying that a business can only survive if it has customers, in our situation, patients. You, the patient is the foundation of our business, and you keep us in existence! Therefore, I knew I had to create a total patient experience that was beyond your expectations; from the time we answered your first phone call to make the appointment, during your eye exam visit and finally when you picked up your glasses or contact lenses. This required a staff that would treat every patient with respect, dignity, and empathy which could only be achieved if, I, as the CEO practiced what I preached. Good thing is that I, innately, love working with people and so, I can humbly state that we have achieved this goal and I am sure you will see the difference at your visit.
We opened our first clinic in May 2003 in Katy and then the Westoaks office in 2005. We have seen over 40,000 patients at the Katy office and over 30,000 patients at the Westoaks office. Over 95% of our patients are happy and we have repeat patients coming in year after year. In fact, some of our patients who moved outside the city or state, still make the trip back to visit us for their annual eye exams. We truly are indebted to the trust and love shown to us by our patients. Thank you.
EyeLand Vision’s trademarked tag line is, “Today is Beautiful, I can see”. Please do not take your eyes for granted. Make us the custodians of your eyes and we will take care of them forever like they were our own!
Dr. Liaqat A. Khalfe
Founder & CEO